Welcome to SAMA ALGHADEER - سما الغدير. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
In the course of delivering our services, we collect various types of information:
- Account Information: To create an account, you must contact us through the numbers provided on the help and contact us pages. We will collect your username (phone number) and a password, which is provided by the HQ owner of the app.
- Order Information: As a guest, you can search for the details and status of an order using its receipt number or by scanning the QR code on the order receipt. Logged-in users can add new orders, including receipt numbers, zone and subzone information, prices, notes, and attachments such as receipt photos.
- Bluetooth Information: We request Bluetooth permissions to identify nearby Bluetooth devices, allowing users to set the MAC address of thermal Bluetooth printers to print orders.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Account Management: To manage and authenticate user accounts.
- Order Processing: To process and track orders through various status pages such as pending, wait, on hold, delivered, etc.
- Balance Display: To display the total delivered orders debit (wallet balance) for users.
- Order Printing: To enable the printing of orders using Bluetooth thermal printers.
3. Data Security
We take the security of your information seriously. Our app employs industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. These measures include encryption, firewalls, and secure server technology.
4. Data Retention and Deletion
We retain user data only for as long as necessary to provide our services. If you wish to delete your data, please contact us at the email provided below. Upon receiving a deletion request, we will promptly remove your data from our servers, unless we are required to retain it for legal reasons.
5. Sharing of Information
We do not share your personal information with any third parties. All data collected is used solely for the purposes stated in this Privacy Policy and is not disclosed to any external organizations or individuals.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or the practices of our app, please contact us at:
Email: info@kreatedev.com